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Shipping and tracking

Order marked as delivered, not here

By checking the tracking number provided in your order confirmation email, you can get a good idea of the progress of your coffee delivery. It will also indicate if the package was left at your doorstep, in a community mailbox, or at your local picku

Inactive tracking number

When you receive an order processing confirmation by email, a tracking number is automatically provided. This tracking number will remain inactive until your package is picked up by one of our carriers. Once the order is collected from our premises,

Delays or delivery problems

If the delivery of your coffee takes an abnormally long time (more than a week), our team will try to rectify the situation with you. Contact us at [email protected] for more information.